Home staging not meant to cover real flaws

by Debra Gould, The Staging Diva on June 17, 2009 · 6 comments
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Entrance needs stagingI’ve heard people suggest home staging is actually a deceitful practice because it is meant to disguise real problems, but this is not the case.  Home staging is about letting a home’s best features shine through, not hiding serious problems that need to be addressed.

The entrance of this home says “fixer-upper” because of all the junk on the porch, overgrown hedge and peeling paint. But it’s actually a sound property that just needs some care to change the first impression from “fixer upper” to “welcome home.”

However, there are instances where home staging is sought after as a band-aid solution for much larger issues.

With certain properties it makes more sense for the owners to invest in repairs before staging and “home staging with integrity” means that the stager will point this out.

When a home is a true fixer-upper and has a long list of structural issues and obvious defects, no amount of paint or new furniture will disguise the problems.

If you’re asked to stage such a home, suggest that the owners fix what’s wrong before having it staged because any problems will be revealed in the home inspection anyway.

There’s a big difference between patching up cracked plaster and repainting after a leaky roof has been fixed, and doing the same to hide the fact that it’s leaking.

The roof issues will be uncovered in a home inspection so the home seller will be no further ahead, and may in fact watch their deal fall apart when it could have gone through had they addressed the issue in the first place.

As a stager, you should emphasize the need to fix the leak and why, and suggest once that’s done that the wall be repaired and painted. You’ll of course be picking the color, but that does not remove the responsibility of pointing out the steps that need to happen before any paint goes on the wall.

I once refused to stage a dilapidated house that had sat on the market for months without an offer. Instead of calling me, the vendor really should have called a contractor first.

I advised the client to either drop his price significantly and sell the home as a ‘tear down’ for land value, or to take it off the market during the summer, repair all the problems and then call me to stage it for the fall real estate market.

As a professional stager, you don’t want your home staging business associated with problem properties masquerading in nice paint and furniture.

There are plenty of solid houses crying out for cosmetic changes that can make all the difference in a real estate sale. Let your talents as a home stager shine on these. Don’t waste your time or reputation staging obvious tear downs, instead keep marketing your business and more clients will follow!

Debra Gould, The Staging Diva®
President, Six Elements Inc. Home Staging

Debra Gould knows how to make money as a home stager and she developed the Staging Diva Training Program to teach others how to earn a living doing something they love.

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Home Staging Resources

“Staging Diva Home Staging Consultation Checklist with Room-By-Room Client Planning Forms” by Debra Gould takes the guess work out of how to do a home staging consultation and lets you fill in the blanks as you go through a home. You’ll learn the techniques and process the Staging Diva has used successfully in hundreds of homes, and how to avoid doing time wasting and unprofitable reports.
More about Checklist

"Staging Diva Ultimate Design Guide: Home Staging Tips, Tricks and Floor Plans” contains home staging expert Debra Gould’s secrets for how to stage any room in a home. This must-have resource will boost your design confidence through easy to use ideas brought to life with floor plans and before and after photos from the hundreds of homes Debra has staged.
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{ 6 comments… read them below or add one }

Jayne Steuart June 18, 2009 at 8:54 am

Debra,
Kudos to you for bringing up this subject. I have personally seen and heard stagers, homeowners and contractors attempt to hide potentially serious and/or costly flaws in a home for the goal of “pulling the wool over the eyes” of the would-be buyer. Nothing will put you on the “bad reputation
list” faster than using deception as a way to earn a dollar.
Thank you for holding this fun and budding industry to such a high standard! It helps us all.
Jayne

Carla Hambleton June 18, 2009 at 4:55 pm

Hi Debra,
I can’t image anyone purchasing a home who would not ask for a home inspection to uncover any possible underlying issues the home may have. I agree with you 100% in that staging is just to spotlight the possibilities for the buyer! It’s like dressing up and having your hair done for a wedding instead of going in your usual ponytail and denim jeans you wear everyday. Who doesn’t want to be seen all dolled up for a special event!

Ana Hitzel June 19, 2009 at 8:51 am

Debra,

All so true, I blogged a while back about this subject and how “the cover up” aspect of staging was one of the misconceptions about our business I faced as a new stager. http://activerain.com/blogsview/589075/my-name-is-mud

I always hit hard on the repair issues in any consultation even if it means I end up losing the staging job.
Ana Hitzel
Owner
AccentPositives
Corona, CA

Danica Henninger June 19, 2009 at 9:45 am

“Home staging not meant to cover real flaws” is another example of a helpful topic that addresses what a stager can say to a recalcitrant home owner. I appreciate these Business Report blog topics. What I’d love is to be able to print each one as it appears in the report so that it looks nice in my personal notebook where I have a tab for “Debra Gould’s Staging Diva Blog Advice.” But my printer turns it out in 10 point type. Any way to preserve the look of each sheet without losing the attractive presentation? Thank you, Danica

Debra Gould, The Staging Diva June 25, 2009 at 8:04 am

Danica, I’m glad you’ve found my articles helpful. One of my goals is to help raise the quality of home staging related information that is out there. Not just for home stagers, but also for the general public and real estate agents.

Thank you for your question about printing out my blog posts. You motivated me to find a way to make that easier for everyone. You’ll now find a “print” button at the top of each story.

Jody Tullous July 9, 2009 at 11:33 am

Debra,
I, too, really appreciated the article on staging with integrity. I helps so much to have these topics broached by someone with the success you have found in the staging industry. Not only are there still people out there who voice their opinions negatively to the concept of staging , but sometimes people who don’t say anything, are still thinking it. As a straight forward person, I love having it out in the open! So once again, thank you!
Jody Tullous
Symplicity Home Staging & Design

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