Social Media Tip: What’s published online is permanent and searchable

If you take nothing else from the Tiger Woods PR disaster, realize that there is very little that is private anymore. While you may not be famous, any time you send an email, Facebook message, Twitter status update or ‘Direct Message’ you’re essentially leaving a trail of digital communication. That applies to all those Facebook quizzes you might be tempted to take too.

Leaving a trail can be extremely beneficial in some cases. For example, if you’re having an email discussion with a client who owes you money, you can have documentation that they promised to pay on a certain date (and so on and so forth). Of course if you follow the business model I set out in the Staging Diva Home Staging courses, you wouldn’t find yourself in that situation in the first place, but I digress. The point is, sometimes a digital trail can be helpful.

However, this permanence of communication can also tarnish your image.

Tiger Woods is a good example. Before this scandal about his car accident and “marital indiscretions” broke out, we all had positive feelings about Tiger – he had a squeaky clean image. Then all of a sudden, allegations of an affair hit the Internet (as if the specter of a golf-club-swinging wife weren’t hint enough) and we all hoped it wasn’t true.

But it’s hard not to be convinced when text messages that were exchanged between he and his mistress are published everywhere, not to mention an embarrassing voicemail so easily shared on the Internet and subsequently broadcast on TV. From now on, with the amount of press this incident has received, Tiger’s devoted family man image is ruined. This story, those text messages and that voicemail message will live forever on the Internet.

Assuming you won’t be doing too much potentially reputation-damaging texting in your home staging business (though it’s good to keep in mind that your texts can be used against you) you should be aware of the permanence of anything you put out there on the Internet.

Twitter can be one of the most dangerous applications to use if you’re not sure of what you’re doing. Each “tweet” or mini blog post you publish is out there in the world, with your name or your business name associated with it, when you press Update or Send.

You can delete an individual post of course, but it’s automatically indexed by Twitter and search engines. For as long as the Internet exists, someone searching your name can find anything you’ve published on Twitter. This is why it’s a good rule of thumb to never post anything online or in an email that you wouldn’t feel comfortable with seeing in the local newspaper with your name beside it.

Social networking is a must for any entrepreneur in this day and age, home stagers included, and Twitter is an extremely beneficial tool and a great way to build a business. But if you’re using it incorrectly you can be wasting time and damaging your image.

Home stagers, do you have an example of an embarrassing email exchange or other technological “snafu” to share? Please comment with your story.

To learn more about Twitter and how to use it effectively in your home staging business check out the new Home Stager’s Guide to Twitter.

Debra Gould, The Staging Diva®
President, Six Elements Inc. Home Staging

Debra Gould knows how to make money as a home stager and she developed the Staging Diva Home Staging Business Training Program to teach others how to earn a living doing something they love. Debra has been writing about marketing since the 1980s and has operated her own home staging business for 7 years. The Home Stager’s Guide to Twitter is her fourth home staging guide.

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Home Staging Resources

“Staging Diva Home Staging Consultation Checklist with Room-By-Room Client Planning Forms” by Debra Gould takes the guess work out of how to do a home staging consultation and lets you fill in the blanks as you go through a home. You’ll learn the techniques and process the Staging Diva has used successfully in hundreds of homes, and how to avoid doing time wasting and unprofitable reports. More about Checklist

"Staging Diva Sales Script: How to Avoid the Free Estimate Trap and Turn Homeowners into Home Staging Customers in One Phone Conversation" by Debra Gould is THE script she used to go from zero to $10,000 a month in sales within two years. Learn word for word what she says when a homeowner calls and why she never does free estimates. More about Sales Script